All the benefits and perks you need for you and your family: (Customizable
-Benefits from Day One
-Paid Days Off from Day One
-Student Loan Repayment Program
-Whole Person Wellbeing Resources
-Mental Health Resources and Support
-Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
-Nursing Clinical Ladder Program*
-Team Based Nursing Model*
-Reimbursement for the NCLEX*
* Nursing or BU specific benefits and perks
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:Full Time - Days
Shift: Monday -Friday > 40hr/wk > ~ 0700- 1530
The role you’ll contribute:
The Acute Care Receptionist works under the supervision department nursing leadership to assist with daily non-clinical activities including but not limited to telephone systems management, greeting and screening patients, families upon arrival to the department(s), assisting patients and families in wayfinding, and answering general questions, as appropriate. This role orders and managers unit supplies, coordinates patient nutrition needs for the department, assist in maintaining the patient logs and transporting lab or pharmacy materials to and from the department as needed. The Acute Care Receptionist actively participates in outstanding customer service and accepts responsibility for maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
•Provides consistently high-level customer service to patients and guests modeling our service standards and mission.
•Answers/screens incoming calls, taking messages and routing calls as appropriate.Retrieves voice messages as requested.
•Greets and assists visitors.Professionally represents AdventHealth in all communications and communicates effectively and appropriately based on visitor needs and age level.
•Provides administrative support including supply orders and maintaining spreadsheets, files, equipment, etc.
•Assists department with the transport of materials to and from other areas of the hospital.
•Supports department with special requests including research, projects, and other miscellaneous duties.
The expertise and experiences you’ll need to succeed:
•Six months of prior customer service experience in a healthcare-related setting.
••Formal education in Social Sciences and/or Healthcare.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.